At VNA SPORT, we are committed to providing a smooth, transparent, and reliable shopping experience from the moment you place your order to the moment it arrives at your door. Our Shipping & Returns Policy is designed to give you clear information on delivery times, shipping fees, return conditions, and customer support.
Shipping Information
Fast Processing:
All orders are processed as quickly as possible. We carefully inspect and package every product to ensure safe delivery.
Delivery Time:
Estimated delivery times vary depending on your location and the availability of the products. You will receive a notification once your order has been shipped.
Shipping Fees:
Shipping costs may vary based on order size, weight, and destination. Final shipping fees will be shown at checkout before payment.
Order Tracking:
Once your order is shipped, a tracking number will be provided so you can follow your package until it arrives.
Returns & Exchanges
Your satisfaction is our priority. If you encounter any issue with your order, we offer a simple and hassle-free return process.
Return Eligibility:
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Items must be unused, in original condition, and with full packaging.
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Returns must be requested within the specified return period (as stated on the product or invoice).
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Some items may not be eligible for return due to hygiene or product-specific policies.
Easy Exchanges:
If your product has sizing issues or defects, we are happy to assist with an exchange based on availability.
Refunds:
After receiving and inspecting the returned item, we will process your refund using your original payment method. Refund times may vary depending on your bank or payment provider.
Customer Support
If you have any questions about your shipment, return, or need assistance, our support team is ready to help. Contact us at any time for quick and friendly support.